Call  Us 24/7 (815) 462-0521
Call  Us 24/7 (815) 462-0521
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    Our FAQs

    How long is a rental? Rental rates are for a single use periods. Prices are subject to change without notice. Special rates for longer rental periods are quoted upon request. The rental charge is applicable for all rental items delivered or picked up, whether or not those items are used. All rental items held beyond their due date will have additional charges assessed.

    Is a deposit required? A 25% deposit is required upon reservation that is non-refundable, but goes towards the total of your rental. Any cancellation will result in the 25% withheld.

    When is my payment due? Orders must be paid in full at time of delivery of customer pickup.

    Do I need a reservation? During high business periods, we suggest a minimum of 4 weeks notice to reserve equipment. It is recommended that you order as early as possible. A 25% non-refundable deposit is required upon each reservation. Balance is due at the time of deliver/pickup. Prices are subject to change without notice.

    Is there a charge for delivery? Delivery charges are based on location and do not include set-up or take-down. This service is available for an additional fee.

    Who does the setup and take-down? This service is available for an additional fee.

    Where do you deliver?
    We have a limited delivery area. Call for details.

    What else is needed for my party?  We carry a complete line of supplies for equipment. All prices are daily rates. Call us for more details.

    Is there someone to supervise the operation of the inflatables and water slides? Attendants are available to run machines for an additional fee.